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Customer support

Shipping Policy
07/08/2024

Shipping Policy

We use 02 delivery methods: Customers buy goods directly at our company, store and Ship goods
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Information security policy
07/08/2024

Information security policy

The privacy policy is built to protect customer information as well as demonstrate the company's compliance with regulations on Customer Information Security issued by legal authorities.
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Inspection policy
07/08/2024

Inspection policy

Before receiving and paying, you have the right to check the product. We do not support testing. Please open the package to check to ensure that the order is delivered with the correct model and quantity as ordered. Do not try or use the product.
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Warranty Policy
07/08/2024

Warranty Policy

Warranty case: The delivered product is not as shown in the image provided or on the website.
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Complaint handling policy
07/08/2024

Complaint handling policy

The maximum time to resolve complaints is 03 (three) working days from the date of receipt of the customer's complaint. In case of force majeure, the two parties will negotiate.
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Return and exchange policy
07/08/2024

Return and exchange policy

Time to notify about return: within 48 hours from receiving the product in case the product is missing accessories, gifts or broken. Time to send and return the product: within 14 days from receiving the product.
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Payment policy
07/08/2024

Payment policy

In order to bring you a great experience when purchasing products at WEBSITE, we provide 3 payment methods for you to choose from to suit your needs.
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PARTNERS & CUSTOMERS

With 20 years of experience in the field of production and service provision, our company has worked with major partners and customers across the country. Up to now, we have established our reputation in the market, have been well evaluated by domestic and foreign units, and have placed trust in establishing business cooperation relationships in areas of mutual interest.
Dai Viet International Group Joint Stock Company
Dai Viet International Group Joint Stock Company
No. 589 Lac Long Quan, Xuan La Ward, Tay Ho District, Hanoi City
Ky Tam Anh Construction and Trading Joint Stock Company
Ky Tam Anh Construction and Trading Joint Stock Company
No. 143 Le Thanh Nghi/ Highway 18, Cong Hoa Ward, Chi Linh City, Hai Duong Province
Tan Dai Viet Production and Trading Company Limited
Tan Dai Viet Production and Trading Company Limited
Dai Bat Residential Area, Hoang Tan Ward, Chi Linh City, Hai Duong Province
Vietnam Coffee & Tea Import-Export Joint Stock Company
Vietnam Coffee & Tea Import-Export Joint Stock Company
No. 145 Vo Chi Cong Street, Xuan La Ward, Tay Ho District, Hanoi City
Dai Viet Co Investment Joint Stock Company
Dai Viet Co Investment Joint Stock Company
Plot 03-D1.4 Dong Hai, Hoa Hai, Ngu Hanh Son District, Da Nang City
International executive service corps (IESC)
International executive service corps (IESC)
6th Floor, Convention Center 37 Hung Vuong, Dien Bien Ward, Ba Dinh District, Hanoi City
Coffeecherry Ha Long shop
Coffeecherry Ha Long shop
Coffeecherry - International Ship Port, Ha Long City, Quang Ninh Province
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Consulting hotline 088.07.26.228 - 0243.643.222
COFFEECHERRY VIETNAM JOINT STOCK COMPANY
  • Address: No. 17, Lane 216 Trung Kinh, Yen Hoa Ward, Cau Giay District, Hanoi City
  • Showroom: No. 10, Alley 47, Hoa Binh 7 Lane, Minh Khai Ward, Hai Ba Trung District, Hanoi City
  • Email: infor@coffeecherry.vn
  • Website: Coffeecherry.vn
FARM OF COFFEECHERRY VIETNAM
  • Da Lat Farm: Tram Hanh Commune, Da Lat City, Lam Dong Province
  • Ea-Tan Ripe Coffee Farm (Coffeecherry Farm Ea-Tan): No. 9 Main Street, Quang Trung Village, Ea-Tan Commune, Krong Nang District, Dak Lak Province
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Customer support

COFFEECHERY VIETNAM JOINT STOCK COMPANY

Head office: House number 17, lane 216, Trung Kinh street, Yen Hoa Ward, Cau Giay District, Hanoi City.

Tax code: 0108254828 issued by Hanoi Department of Planning and Investment - First registration on May 3, 2018 - Second registration for change on June 15, 2018

Phone: 0913781886

Legal representative: Tran Quoc Toan

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