1) Purpose of information collection
Coffecherry.vn does not sell, share or exchange personal information of customers collected on the website to any other third party.
Personal information collected will only be used internally within the company.
When you contact us to register to buy, the personal information that Coffecherry.vn collects includes:
Full name
Address
Phone number
Email
In addition to personal information, product information includes:
Product name
Quantity
Product delivery time
2) Scope of information use
The personal information collected will only be used by Coffecherry.vn within the company and for one or all of the following purposes:
– Customer support
– Providing product-related information
– Processing orders and providing products and information via our website at your request
– We may send information about new products, services, information about upcoming events or recruitment information if you register to receive email notifications.
– In addition, we will use the information you provide to support customer account management; confirm and perform financial transactions related to your online payments;
3) Information storage time
User information will be stored on Coffecherry.vn's server system until a cancellation request is made, the customer requests to send an email to contact@coffecherry.coffee
4) People or organizations that can access information
The subjects that can access the customer's personal information are in one of the following cases:
– COFFECHERRY VIETNAM JOINT STOCK COMPANY
– Partners who have signed a contract to perform a part of the service with COFFECHERRY VIETNAM JOINT STOCK COMPANY. These partners will receive information according to the contract agreement (maybe part or all of the information depending on the terms of the contract) to support users in using the services provided by the Company.
– In case of legal requirements: The Company is responsible for cooperating and providing personal information of customers when requested by judicial agencies including: Procuracy, court, police investigation agency related to one or more violations of the law by the customer.
In addition, no one has the right to infringe on the personal information of customers.
5) Address of the information collection and management unit
COFFECHERRY VIETNAM JOINT STOCK COMPANY
Head office: No. 17, Lane 216, Trung Kinh Street, Yen Hoa Ward, Cau Giay District, Hanoi City
Tax code: 0108254828 issued by the Hanoi Department of Planning and Investment - First registration on May 3, 2018 - First change registration on June 15, 2018
Phone: 0913.781.886
Email: Minhtrang183@gmail.com
6) Means and tools for users to access and edit their personal data
Coffecherry.vn does not collect customer information via the website, customer personal information is collected via email contact to order products and services sent to our mailbox me: or the contact phone number to order the product, call 0913393682
You can contact the email address and phone number above to request Coffecherry.vn to edit your personal data.
7) Mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or scope as notified
At Coffecherry.vn, protecting your personal information is very important, you are assured that the information provided to us will be confidential, Coffecherry.vn commits not to share, sell or rent your personal information to anyone else.Coffecherry.vn commits to only use your information in the following cases:
– Improve the quality of service for customers
– Resolve disputes and complaints
– When required by law enforcement agencies.
Coffcherry.vn understands that your right to protect personal information is also our responsibility, so in any case of questions or comments related to Coffcherry.vn's privacy policy, and related to personal information being used for the wrong purpose or beyond the announced scope, please contact us via hotline 0913393682 or email: contact@coffcherry.coffee
8) Commitment to confidentiality
When customers send us personal information, customers have agreed to the terms stated above. We commit that the information that customers have provided to us will be kept confidential and used to bring maximum benefits to customers.
Coffcherry.vn always strives at the highest level to ensure that customer information is kept confidential. However, due to some limitations of the technical infrastructure, no data can be transmitted over the internet and can be 100% secure. Therefore, we cannot make a complete commitment that the information customers provide to us will be absolutely secure.
On the other hand, we cannot be held responsible in case of unauthorized access to personal information from the customer. If the customer does not agree with the terms as stated above. We advise customers not to send information to us.
During the time of visiting Coffcherry.vn, customers can connect to other social networks: Facebook, Youtube... through buttons integrated on the website. These social networks can help you connect to third-party websites that are not under the control of Coffcherry.vn. The website may also contain links to partner websites, electronic newspapers with articles about us. Therefore, customers should pay attention to check the Privacy Policy of all those websites before providing any of their personal identification information.
9) Policy changes
- We can completely change the content of this page without prior notice, to suit the needs of Coffcherry.vn as well as comply with current regulations of law.
- The content of this "Information Security Policy" only applies to Coffcherry.vn and does not include or relate to third parties placing advertisements or having links at Coffcherry.vn
We always welcome your comments, contacts and feedback on this "Information Security Policy"!